Return Policy

Please contact knifan@lingble.com to initiate a return or an exchange. 

FOR A RETURN

  1. Step1: We will prepare shipping documents (Airway bill and Commercial Invoice) to you. Please print them out and sign all of them.
  2. Step2: Call the courier and request for a pick-up.
  3. Step3: the driver will come for the pick-up. Please hand him the return package as well as shipping documents(Airway bill x 1 copy and Commercial Invoice x 3 copies).
  4. Step4: Once return product reaches, we will inspect the condition of the product and make a refund via the payment method you used. 

FOR AN EXCHANGE

Same as above. Please return the product and place a new order for the right size.


Return conditions:

  • - The item must be unused.
  • - The item must be in the original packaging.
  • - Return request must be made within 7 days after receiving the product.

For any questions, please send an email to knifan@lingble.com  with your full name and the order number.